“If not handled properly, conflict may significantly affect employee morale, increase turnover, and even result in litigation, ultimately affecting the overall well-being of…show more content… About 2:30 in the afternoon, M.E. was in her patient’s room and J.P. confronted her in front of the respiratory staff and students that were present about why she was/wasn’t doing certain things and what was making her so slow. For Critical Theorists, conflict resolution is appropriate for resolving open conflicts, while conflict transformation addresses the underlying root causes of conflicts that are not necessarily clear. By emphasising conflict transformation as a necessary process, the Critical Theorists however, ignore the fact that in other situations there is an overlap between the two Conflict Resolution Case Study Conflict is inescapable, having the ability to recognize, understand, and resolve conflicts are important in both personal and professional lives. Vietnam veteran we were the best America had Myatt (2012) states that conflict in the workplace is unavoidable; if left unresolved, workplace conflict may result in loss of productivity and the creation of barriers that can inhibit creativity, cooperation, and collaboration. It is vital to embrace conflict and address problems through effective conflict-resolution tactics because if not handled appropriately, conflict will escalate.
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J.P. caught M.E. off guard and was very abrasive, belittling and verbally abusive; M.E. felt attacked and embarrassed, especially since this behavior took place in front of colleagues. J.P. felt frustrated that M.E. was not more competent and efficient in her care and confronted her about it. After the confrontation, there were no words spoken between the two of them for days and even though months have passed, there is still an obvious tension and unresolved conflict between these two individuals. There is currently a noticeable effort being put forth by both women but the conflict they experienced is not yet fixed. Cost of the Conflict The cost of the conflict does not only affect M.E. and J.P., but ripples out to affect their fellow nurses and other co-workers, and may even affect patients and their families to an extent. Vietnam veteran we were the best America had This conflict caused suffering of many people; M.E. was angered, upset, and stressed about the situation and still is uncomfortable around J.P. which is a shame because J.P. has so much nursing experience that could help M.E. in her nursing career. The respiratory staff that was in the room and overheard the confrontation was deeply upset about the situation and spoke to M.E. about it and how it affected the people in There are various approaches and ways in which the term conflict is defined.
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Almost all organizations have relationships, which are possible agents of conflicts. Conflict refers to human confrontations, which create disagreements between two or more parties. Within a normal human interaction, it is obvious to find conflicting opinions, ideologies, principles, and structures of believe. Some instances of disagreements and difference in pathways of executing difficult and minor activities within an organization or company create conflicts. Ways of thinking cannot be similar among two and more people. Approaches of work, desires, and needs among people are of diverse magnitudes. In trying to have common and universal way of activity, it is imperative to involve a number of mechanisms integrating diversity on the conflicting commodities. Opinions keep changing among individuals within an organization. Vietnam veteran we were the best America had Furthermore, it is hard to have a common way of focusing on situations and responding to different needs of growth and development within a corporation or organization. When such incidences of disagreements on opinions occur, it becomes hard for an organization or institution to pursue its normal pathways of growth and development.