I went through the entire edubirdie.com website searching for the term “bonus.” It does not exist. No promotion, no discount, no bonus; you just pay for anything and everything you need from this website. This is not to mention the almost uniform prices for any kind of work you ask for. The best Edubirdie offers you as a customer in terms of reduced prices, and in a way bonus, is by allowing you to pick from among the writers who place bids for your offer. Somehow, this makes you feel like you are at a public auction and not an academic website. Before you decide to choose the lowest bidder, please remember that you are choosing the cheapest, and probably the worst, option for your grades. True, most of the bids will be too high for your budget as a student, but that is not the major concern at Edubirdie, they simply need to make their money. A professional writing company should have a loyalty program in place. Now that I have done my own review let me ask a question: what would you feel about a company that does not care about building loyalty among its customers?
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There is adequate flexibility regarding the payment options edubirdie.com offers customers because they accept PayPal, MasterCard, Visa, Amex and Discover. However, what I am yet to understand is what happens once your card is charged. For one, you do not pay Edubirdie; you pay the writer you deal with. The company claims on its FAQ page that this saves the client from having to pay affiliates, hence exerting less pressure on the student’s budget. However, I became suspicious when my PayPal account was charged more than once for the same work. My fears were confirmed, and I actually confirmed theft of my data when upon raising complaints, the same work was charged four more times on my account.
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The company should understand that offering flexibility in payment methods is about providing an additional layer of security to its customers. However, this flexibility at the company seems to mean creating an avenue to access your card data and, ultimately, your money without working for it. Do not be fooled that by authorizing payment to the writer you will be avoiding unnecessary links in the chain; you will actually be handing over your card details directly to persons with bad intentions. Edubirdie.com is not only an unfair company with regards to prices but also flatly refuses to give refunds even for obvious mistakes of their writers. I once noticed numerous punctuation and grammar mistakes simply by reading the paper even without passing it through Turnitin. When I requested for revision, I received exactly the same paper after 12 hours – without a single change. I decided to be civil and politely pointed out the mistakes again and requested for the revision the second time. The immediate answer I got was that I needed to pay, per page, for the revision. Refusing to pay for another person’s mistakes, I decided to correct the paper on my own and withdrew the revision request and asked for a refund.